Privacy Policy

Privacy Policy

Last updated: June 20th, 2024

This Privacy Policy ("Policy") applies to the website located at www.LocalShows.com, its associated webpages, and the Local Shows mobile application, all owned and operated by Shows in The US Inc. This Policy aims to inform you about how Local Shows collects, shares, secures, protects, and uses the personal information you provide when visiting or using our website and mobile application. Additionally, it outlines your choices regarding the use, access, updating, and correction of your personal information. The term "personal information" in this Policy refers to information that directly identifies you (such as your name, postal address, email address, phone/mobile number) and data that could indirectly identify you. Unregistered users of the website and mobile application can only browse. To purchase tickets or products in the marketplace, list tickets for sale, or post content, you must register an account. The consent you provide during registration is voluntary. If you do not accept this policy, you should not use the website or mobile application.

Information we collect.

We and our service providers collect various types of information based on your interactions with our website and mobile application. These include:

● Device and browsing information.  IP address, referral website, browser and device type, operating system version, webpage navigation tools, usage frequency, events within the app, performance data, download source, and other activity-related information. This information helps us serve you better by showing relevant events, attributing marketing partners, marketing and re-marketing, and conducting internal analytics.

● Contact Information. Name, mailing address, zip code, phone/mobile number, email address, and location-based information (including geolocation if opted in). This information is used for account creation, identity verification during order correspondence, ticket & product delivery, and fraud protection.

● Ticket or product listing information. Information collected when registered users list tickets or product for sale, including event / product details, ticket quantity, section, row, and physical location of the tickets.

● Purchase and sale information. Billing address, payment information, PayPal address, phone/mobile number, recipient's name and address, and third-party pick-up details. This information is used for account creation, identity verification during order correspondence, ticket or product delivery, and fraud protection.

● Publicly available information and purchased information. Data from publicly available databases and purchased data, such as from your phone/mobile company and email domain, used for marketing and fraud protection. Information you and other users provide, such as comments, posts, and photos, is publicly accessible and used for customer service purposes.

How we collect and use your information

We collect information through your usage and registration on our website and mobile application, emails, other communications, and interactions with other users. We also obtain information from third parties. This includes:

· Information You Provide: Collected when you visit or use our website or mobile application, register an account, purchase tickets or products, list tickets for sale, subscribe to our newsletter, follow other users, post information or content, or communicate with us or other users.

● From Third Parties: Includes information from other users, service providers, publicly available databases, data we purchase, marketing partners, and collaborators.

● Social Media Platforms: Information shared when you use social networks to create an account, link social media accounts, or share purchases and other content.

● Cookies and Automatic Collection Methods: Information collected automatically when you open an email from us, access our website or mobile application, or use our services. Methods include cookies, web beacons, tags, scripts, and mobile analytics software. This data helps us understand your usage patterns, improve our services, and personalize your experience.

● Provide services, such as administering the website or mobile application, fulfilling orders, processing payments, verifying identity, protecting the ticket marketplace, maintaining and servicing accounts, sending newsletters and promotions, and delivering requested products and services.

● Contact you and deliver information targeted to your interests, including links for preference management and unsubscribe options.

● Enable Local Shows Notification Service (Chat), allowing communication between users. We monitor the service to enhance functionality but do not read private messages unless reported for inappropriate behavior. Users can block or report others and stop using the service at any time.

● Personalize your experiences, remember interests and preferences, customize listings and services, tracking activities, and delivering a tailored shopping experience.

● Conduct marketing, sending advertising messages, engaging in interest-based advertising, offering social media features, and personalizing displayed content.

● Perform analytics to understand usage patterns, monitor our website or mobile application traffic, collect demographic data, and improve our services.

● Operate and enhance our business, identify new customers, update and analyze records, conduct research, gauge satisfaction, detect and prevent fraud, and enforce terms and policies.

● Fulfill legal, contractual, and safety purposes, including defending against harm, safeguarding rights, responding to legal requests, complying with laws, and informing users of policy changes.

Should you provide us with personal information about others, we may disclose that information to certain third parties for their marketing purposes. When you provide us with personal information about other parties, we will assume that you have obtained the consent of such other parties to do so.

Sharing your information.

We restrict access to your personal information to those who need it for the purposes outlined in this Policy. We do not sell or share your personal information with third parties except in the following circumstances:

● Service providers: Select third parties may use personal information to provide services such as payment processing, ticket delivery, fraud prevention, and data analytics.

● Business Partners: We may share your name, email address, phone/mobile number, and billing address with select business partners for special offers and promotions. We are not responsible for the privacy practices of these partners.

● Security: Your account information is protected by an encrypted password. Employees needing access for specific tasks are granted access, and all employees are regularly updated on privacy and security practices.

● Protection: We may use information to protect rights, property, or safety, including fraud protection.

● Data Storage: Your encrypted personal information is stored on third-party cloud service provider servers, safeguarded in accordance with this Policy.

● Business Transactions: Information may be used in the event of a sale, transfer, or merger. Users will be notified of any change in ownership.

Links to 3rd Party Sites

Our website and mobile application include links to other websites with different privacy practices. Submitting personal information to these sites is governed by their privacy policies. We encourage you to read their policies carefully.

Testimonials

We may display personal testimonials from satisfied customers on our website or mobile application, with your consent. To update or delete your testimonial, contact us at privacy@LocalShows.com.

Children's Privacy

You must be 16 years or older to register and use our website or mobile application. Minors aged 16 to 18 should obtain legal guardian permission before using Local Shows or sharing personal information. If you believe your child under 16 has submitted personal information, email us at privacy@LocalShows.com to provide verifiable parental consent or request denial of access. We will delete the provided information as required by law.

Your Choices and Access Requests

Local Shows users have choices regarding the use and sharing of personal information, including:

• Social      Media Platforms and Networks: Linking or sharing      information with social media networks is voluntary. Users should review      the privacy settings of each platform.
• Email Choices: In      certain instances, we must retain your personal information to perform      essential business functions, such as completing transactions, detecting      security incidents, maintaining the website or mobile application,      complying with laws, conducting research, and fulfilling internal      purposes.

Changes to Privacy Policy

Local Shows may update this Policy and apply changes to all previously collected information as permitted by law. The effective date at the top will be updated, and users will be notified of material changes. By continuing to use our website or mobile application after notification, you agree to the updated terms. If you visit the Local Shows website or mobile application, your visit and any potential privacy disputes are governed by this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of California law.

You can reach us in the following ways:

Email Us: 

privacy@LocalShows.com 

Write Us:

Shows in The US Inc. 

7706 Melrose Avenue

Los Angeles, CA 90046